Taking Charge of Change: 10 Principles for Managing People and Performance review:3 stars (Some good ideas, but not the best.) - This is a good book, but it is not one of the best. Get copies of Kotter, Schein, Beitler, or Collins' books.5 stars (An Excellent How To Guide on Managing/Creating Change.) - I found the book to be extremely informative. Douglas Smith has done a masterfull job of creating a step by step guide for the process of both Creating and Managing Change in any organization. He also points out why many Change Efforts fail. The 10 step guide that he has created should help us all avoid the common pitfalls of this process and help greatly improve our odds of success. I highly recommend this book to anyone who is either thinking about starting a change effort or currently in the midst of one now.5 stars (The best hand-on book about Change Management available.) - This is clearly the best book about the practical side of Change Management I've read so far (and I've read more then 20 by now). This book really helps me in my day-to-day work as a Change Manager. Smith has closed a big gap in the Change Management literature, this is the most practical book you can look for! Highly recommended.